We hope that you thoroughly enjoy our small-batch and handcrafted products and find them of the highest quality. In the event that you've found issue with any purchases, please reach out to us at eat@thegoodjar.com with a description of the issue and we will arrange a replacement or refund.



Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Additional non-returnable items:
* Gift cards

To complete your return, we require a receipt or proof of purchase.

Please contact The Good Jar via phone (303-545-2565) or email (eat@thegoodjar.com) prior to sending any items back to the manufacturer.

REFUND FINE-PRINT (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE or MISSING REFUNDS (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at eat@thegoodjar.com.

EXCHANGES (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at eat@thegoodjar.com and send your item to: The Good Jar, P.O. Box 271004, Louisville, CO, 80027, United States.


To return your product, you should mail your product to: The Good Jar, P.O. Box 271004, Louisville, CO, 80027, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Please contact The Good Jar team via email (eat@thegoodjar.com) with any questions, concerns or issues regarding our Refund Policy.

Thank you for your support!